FREQUENTLY ASKED QUESTIONS

WE HAVE ANSWERS…

Do I need an appointment? 

Yes please! We are by appointment only so that we can give each bride a wonderful and focused experience.

What should I bring to my appointment?

Just yourself! If you’d like to bring a strapless bra or your favorite pair of heels, you can, otherwise we have you covered!

How many people can I bring to my appointment?

Our seating area for each bride can comfortably fit about 4-5 people. Larger groups can snuggle, but our motto is “less is more.”

Can I bring food and drink?

We do not allow food or drink in our boutique.  We do provide water bottles to keep you and your guests refreshed and hydrated.

Can I bring my children to my appointment?

We all have children and adore our little ones very much. However, it is so much easier if you leave your children at home so that you can focus on finding the perfect dress for your special day.

How far in advance should I order my dress?

It takes approximately 4-6 months to order a wedding dress and about 2 months for gown alterations. So we like to have at least 9-12 months prior to your wedding day to work with. If you’re in a time crunch, give us a call and we can talk you through some alternative options.

How long does an appointment last?

We reserve an hour for each bride during all normal appointments. That’s more than enough time to try on lots and lots of our gorgeous gowns!

What is the price range of your gowns?

Our wedding dresses start at $1200.00 and go up to $5000.00. We also have a selection of “sale” dresses available in select styles and sizes discounted from 10% to 20% off rack.  We do our best to have a wide selection to make every bridal budget happy.

Can I buy my dress same day or special order?

We do have a selection of inventory dresses available for immediate purchase. Sizes are usually 10’s, 12’s and 14’s. Most dresses can be taken down 2 sizes.  Your stylist will definitely make a recommendation if it can be done.  You can also special order a dress in a specific color or size if time permits.

What sizes do you carry and what is “bridal size”?

The gowns in our boutique are bridal size 10’s, 12’s and 14’s.  In the bridal world, we order gowns based on our designers’ size charts. Bridal gowns tend to run smaller than street size clothing. For example, a bridal size 10 would fit someone who is around a street size 6.

What’s a “Sample Sale”?

This is a special event where we sell select floor inventory dresses at super low prices. It’s fast-paced, fun, and the perfect opportunity for a bargain hunter to find something special! The gowns have been tried on before so they are not brand new, but they’re in great condition and incredibly discounted!

What’s a “Trunk Show”?

A trunk show is a magical weekend where we highlight one of our designers.  The designer usually sends us 20 or more of their newest gowns to show to our brides! The sizes are usually 8’s and 10’s.

Do you have “in-house” alterations?

We only want the best seamstresses handling your gown.  At the time of your purchase, we will provide the names of our 3 highly recommended, locally independent seamstresses who have 15+ years of experience in bridal.  In the boutique, we are trained to make size recommendations and precisely measure you for your special order gown.  Once your gown arrives, our seamstresses will perfect your gown to comfortably fit you the way you want.

Can I cancel my appointment?

Sure! However, because our weekend appointments are in such high demand, we do have a more strict cancellation policy for Saturday appointments. All cancellations must be made at least 24 hours before your scheduled appointment. This allows us to help another bride in your allotted time slot.

What happens if I’m early or late for my appointment?

In order to preserve each bride’s unique experience, we try to keep the boutique as quiet and private as possible. As much as we would love to accommodate our brides early for their appointments (and we’re glad you’re so excited to see us!), we kindly ask that you plan to arrive right at your appointment time. Brides that are running at tad bit late should simply be mindful that the appointments are an hour and a half. We’ll see as much as we can with the time remaining in your appointment when you get here. However, should you be running very late to your appointment (15 minutes or more), we do reserve the right to cancel your appointment and allow walk-ins during your designated time.

Where should I park?

The closest area to us is near Toojays.  For more information, please feel free to give us a call.

What form of payment do you accept?

We accept most major credit cards.  Sorry no personal checks.

What’s the best piece of advice for a bride shopping?

Be open minded and don’t be nervous.  It’s your special day so enjoy the moment!  Also, bring those people whose opinions matter the most to you and who know your vision for your special day.  Less is more so know it is perfectly fine to bring just yourself or 1, 2 or 3 special people as it will be less overwhelming and easier for you to make a decision on a dress that “you” truly love.   And it is okay and very common to find your gorgeous dress at your first boutique. Most brides do not shop everywhere anymore as their time is precious and it can be exhausting. If you love your dress, love your experience and love your boutique, it’s the one!  Don’t second guess it or stress yourself wondering if there’s something else out there.  Commit to it and check it off your list.  You will definitely feel so much weight off your shoulders.  Also, find a boutique that has great reviews, is clean and organized and has a great assortment of today’s styles.  Most importantly, it’s your day and your dress! Remember to pick a dress that you love that makes you feel beautiful and confident and you can look back at 20 years from now and know you still love it!  10 Wedding Dress Shopping Etiquette Rules You Must Follow from your friends at WeddingWire.com:

1.Choose Your Entourage Wisely

Don’t feel obligated to invite all of your bridesmaids, relatives and friends to the appointment — this isn’t your bachelorette party. Limit your group to just two or three people if possible.

2. Arrive on time

Plain and simple: don’t show up late. Being late not only rushes the remainder of your appointment, but it’s disrespectful to the salon and the other brides who are waiting.

3. Be honest about your budget

Discuss your wedding dress budget at the start of your appointment and stick to it. You don’t want to fall in love with a dress you can’t afford, a great stylist will be able to pull dresses that make you feel fabulous without breaking the bank.

4. Don’t hijack the appointment

Traditional wedding dress shopping etiquette states that pulling random dresses from the racks is a no-no, unless you’re asked to do so (this goes for your entourage, too!). It’s your stylist’s job to suggest whatever they think would work best for you. Just let them do their own thing!

5. Handle the dresses with care

The dresses on the racks may be brand new inventory to be sold off rack, it’s proper wedding dress shopping etiquette to handle them with care.

6. Fess up if you already have a dress

It’s proper wedding dress shopping etiquette to give your stylist the scoop. That way they can tailor the appointment to your needs.

7. Put your phone away

Don’t get distracted by sending texts or browsing social media in the fitting room. Also, be sure to ask about the store’s photography policy and be respectful if they ask you not to take pictures.  Many stores work very hard at selecting exclusive designs that are not going to be in every store.

8. Avoid Drama

There’s bound to be a few conflicting opinions when you’re shopping for your dress (price, style, etc.), but don’t get discouraged. If someone in your entourage doesn’t like a dress you try on, try to keep your emotions under control and be open to their feedback.

9. Don’t be afraid to (politely) voice your opinion

It’s completely fine to speak up if you don’t like a dress, but do it in a gracious way.

10. Know when the appointment is over Don’t overstay your welcome at the salon. Your stylist has other appointments lined up, even if they truly would love to spend the whole day helping you. You can always schedule another appointment.

Have more questions? Contact us!